🔐Safety
Your account security is a top priority at Power.win. We provide strong protection by default — but you should also take simple steps to secure your account.
🔑 Use a strong password
- Mix of uppercase, lowercase, numbers and special characters
- Avoid reusing passwords from other platforms
- Update your password regularly
🛡️ Enable Two-Factor Authentication (2FA)
- Requires a second verification step when logging in
- Prevents unauthorized access, even if your password is compromised
- Takes only a few minutes to set up
👉 Enable it in Account Settings → Security. We recommend Google Authenticator or Authy.
📧 Verify your email
- Required for account recovery
- Ensures you receive important notifications
- Adds an extra layer of account protection
🔒 Secure your accounts
- Enable 2FA on your email account
- Enable 2FA on any wallets or exchanges you use
- Never share your login details with anyone
⚠️ Stay vigilant
- Avoid phishing links and suspicious messages
- Only access Power.win through official channels
- Always double-check URLs before logging in
🌍 Eligibility & restricted jurisdictions
Power.Win is owned and operated by 3-102-968317 SRL, incorporated in Costa Rica (company number 3-102-968317). The Website is licensed and regulated by the Tobique Gaming Commission under Online Gaming Licence number 0000209. You must be at least 18 years old, or meet any higher minimum age required by the laws applicable to you.
Players residing in or accessing the Website from the following restricted countries, regions and their applicable territories are not eligible to deposit or play real-money games:
Afghanistan, the Canadian Province of New Brunswick, China, Cuba, the Central African Republic, the Democratic Republic of the Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, the United Kingdom, the United States of America, Yemen, and Venezuela.
Nationality or origin alone does not automatically prevent play. If you originate from a restricted country but reside where play is available and lawful, you may be eligible after your current residence is verified through a valid Proof of Address. You cannot play while physically in a restricted location; other eligibility and legal restrictions still apply. See the Terms and Conditions for the full rules, and check the law applicable to you before playing.
🆘 Lost 2FA or compromised account
If you lose access to your 2FA device or suspect your account has been compromised, act immediately:
- Try one of the backup codes you saved when enabling 2FA.
- If those are unavailable, contact live support from the chat bubble (24/7).
- For a suspected compromise: change your password, revoke active sessions (Profile → Security), and request a temporary account lock from support.
Our team will verify your identity via Sumsub before any reset. See the Security FAQ for the full flow.